Showing posts with label remote tech support. Show all posts
Showing posts with label remote tech support. Show all posts

Wednesday, March 30, 2011

Online Remote Support and Help

With Remote Assistance, you can provide safe and secure tech support for distant computers, whether for your company or for family members and friends.

Different many other remote-access tools, Remote Assistance doesn’t open a user’s Windows PC to the internet so that any unknown can connect at will. The user must begin the Remote Assistance request and approve the incoming connection.

This tool has existed since the entrance of Windows XP in 2001, but its features have evolved a bit over the course of the transition from XP to Vista to Windows 7. In Windows OS, click Help and Support, select More Support Options at the bottom of the window, and choose Remote Assistance. To find the utility in one of the earlier versions of Windows, click Help and Support and run a search for ‘Remote Support’.

Once Remote Assistance is open, the utility offers a choice as to how to send a request for help. The method and format of the request have changed over time. In Windows XP, the options are limited to a choice between instant messaging and email. In Windows 7, the user can send an email message, save the invitation as a file to be sent as an IM attachment, or use Easy Connect to establish a relationship between two Windows 7 systems that afterward can connect via Remote Assistance instantly.

Thursday, January 13, 2011

How to improve computer performance

Computers often freeze up or crash when one needs them the most; in the middle of an important appearance, a term paper that's due the next day, or while updating our financial software.
Many computer problems can be solved with free or low-cost products or just by using a few common sense help and tips by iyogi technical experts.

Whether you are working or gaming: boost Utilities increases the performance of your PC. Programs that are used rarely or never are tracked down, startup processes are abbreviated and unwanted garbage files are eliminated. For trouble-free working on your PC.
iYogi provide tech support for over 70 software applications including all hardware and peripherals like computer printers, scanners, networking devices, etc.